Resolved– Turnitin Support has resolved this issue. This service disruption happened between August 7, 2024 3:00 PM to August 9, 2024 11:15 AM. Users may have intermittently found that Turnitin Similarity Reports were stuck processing, or experienced issues in downloading a copy of a Similarity Report and/or digital receipt. Please contact the Center for Instructional Technology…
Hypothesis is experiencing an issue with the YouTube video transcript API. Explanation: New YouTube assignments created within Hypothesis will not display transcripts for annotation due to an issue with the YouTube video transcript API. The Hypothesis team is actively working with YouTube to resolve this issue. Existing YouTube assignments will continue to function as expected.…
Courses and course materials may take 24-48 hours to appear in your syllabus in Simple Syllabus. Explanation: Simple Syllabus receives nightly updates from Banner/myBama for instructor and student enrollment and course/section creation. Course materials listed with the University SUpply Store may not appear in Simple Syllabus for 2 days. Need help? If Simple is not…
Resolved 8/3/24 6:45 AM: Panopto Support reports that the issue is resolved. They are monitoring the site to ensure that it remains resolved. This disruption lasted from approximately 5:55 AM – 6:45 AM Central. Panopto Support is investigating a service disruption. Users may be unable to access the site and view, edit or upload new…
Users may receive email notifications for old, scheduled Blackboard course announcements. Blackboard Support is aware of this issue and is working to resolve it. We will update this post as we receive more information. If you have any questions, please contact the Center for Instructional Technology.
RESOLVED – 7/04/24 @ 4:00 AM CT: The issue is resolved. Course Videos links are now present in all courses. If you are still having trouble accessing Panopto content, please contact CIT. Some Blackboard courses may be missing the Course Videos link. The Course Videos link allows instructors and students to access Panopto, our lecture…
CIT is aware of some issues within Simple Syllabus. 1) Users may experience slowness when using Simple Syllabus. 2) Users may not see their upcoming course syllabus listed in the Simple Syllabus system. There is a background process that is taking longer than expected, and the vendor is working to resolve it. We will update…
Panopto will be unavailable on Wednesday, June 19, 2024 from 3:30 AM CT – 6:30 AM CT for a scheduled maintenance. Panopto is our supported lecture capture and course videos system. This maintenance will not affect other instructional technologies during this time. We will update this post with any information regarding the maintenance window and…
Gradescope will undergo a scheduled maintenance on Saturday, June 29, 2024 from 8:00 AM – 10:00 AM. During this time, all features of Gradescope will not be accessible. If you have any questions or concerns, please contact the Center for Instructional Technology.
Panopto discovered an issue with video playback statistics beginning on May 30th and 31st. What is the issue? Video playback statistics for the minutes delivered are not recorded if the browser tab loses focus of the window containing the viewer [user switches tabs or rearranges windows in a way that hides the browser window containing…
