Resolved Panopto Support identified the source of the increased error rates and issued a fix. All UA users should now have access to Panopto via links in Blackboard and logging in at the direct URL. Date: Wednesday, August 27, 2025Duration: 8:35 AM – 11:40 AM CST Update Panopto Support reports that all Panopto Cloud environments…
Issue Users reported slowness while accessing Blackboard and loading pages and materials within Blackboard. Resolved Blackboard Support resolved the issue and performance should be back to normal. Duration: August 26, 2025 from ~ 9:25AM CST to 9:45AM CST If you are still experiencing slowness, please contact CIT for more troubleshooting.
Issue There is a global outage in the Anthology Microsoft Azure tenant account. This affects Blackboard Ultra courses in two ways: Duration: Started at 12:25 PM CST, August 25, 2025 Solution Anthology, Blackboard’s parent company, is aware of the issue and is working to resolve the issue. We will update this post with any new…
Resolved The vendor determined that peak user activity caused server performance issues. Duration: August 17, 2025 – August 20, 2025 Solution To address the high traffic during these times, Simple Syllabus support is planning improvements that include reducing the number of clients on the server UA uses to help alleviate the load-based performance issues users…
Resolved The issue with the Qualtrics login page should be resolved. If you are still experiencing issues, please clear the cache in your browser and try again. If you have any questions please contact the Center for Instructional Technology. Issue All users are receiving an error message when attempting to login to Qualtrics at qualtrics.ua.edu.…
Turnitin, Turnitin Draft Coach, and Gradescope will be unavailable to all users during a scheduled maintenance window. If you have any questions, please contact the Center for Instructional Tech
Welcome Back! Fall semester is here, and the CIT team is ready to help you hit the ground running. Whether you’re polishing your syllabus, organizing course materials, or planning your first week, we’re here to support your teaching goals and help things go smoothly. Let’s make this a great start to the year! Friendly Reminders Blackboard Course…
Turnitin, Turnitin Draft Coach, and Gradescope will be unavailable to all users during a scheduled maintenance window. If you have any questions, please contact the Center for Instructional Technology.
We, at CIT, are proud to be a part of the UA family. As we step into the heart of summer, we’re excited to share the latest updates, innovations, and stories with you. July is a season of reflection, growth, and preparation—and this month’s newsletter is filled with insights to inspire and inform. Whether you’re…
Issue Blackboard tests that require Respondus Lockdown Browser and are copied from Original to Ultra may have sporadic issues with access. Issues with accessing the test may be due to a settings error in the Ultra test. In the Ultra test settings, the access code needs to be turned off, but it toggles on. Workarounds…
