CIT is aware of a sporadic issue where some students attempt to access a Turnitin assignment in the Safari browser. Instead of accessing the assignment, students are prompted to login again through a Turnitin interface. Workarounds Students have a couple of options to workaround this issue. 1. Use another browser (Firefox or Chrome). OR 2.…
Resolved @10:00 AM: Turnitin service is restored. CIT is aware of a Turnitin service incident on Thursday, November 2, 2023. During this time, you may find that you are unable to access Turnitin through Blackboard or access reports. We will update this post as we receive more information, or you can track this issue’s progress…
Below, you’ll find announcements and events to assist you with teaching and learning needs. As always, email cit@ua.edu, call 205-348-3532, or stop by A203 Gordon Palmer Hall for assistance with UA’s instructional tech tools. Instructional Tech Resources and Reminders The CIT Knowledge Base is your clearinghouse for tutorials, known issues, and best practices. The Blackboard…
Resolved @2:45 PM: Turnitin Support reports that service has been restored. Turnitin Feedback Studio is currently experiencing an unexpected service incident. Users may have trouble using Turnitin Feedback Studio through Blackboard and receive an error message that says “Sorry, we could not process your request. You are not authorized to access this resource.” We will update…
Update: The Panopto Cloud maintenance has changed to Friday, November 3, 2023. Our site will be down for maintenance from 10:00 pm to 11:30 pm. Please contact the Center for Instructional Technology if you have any questions.
Beginning Oct. 27, 2023, a copy of all new Zoom sessions recorded to the cloud will automatically be saved to Panopto, UA’s media manager and lecture capture tool. Users will experience no changes to their Zoom account and will continue to have the option to store recordings on their computer or in the cloud. Sessions…
Happy Fall! Below, you’ll find announcements and events to assist you with teaching and learning needs. As always, email cit@ua.edu, call 205-348-3532, or stop by A203 Gordon Palmer Hall for assistance with UA’s instructional tech tools. Instructional Tech Resources and Reminders The CIT Knowledge Base is your clearinghouse for tutorials, known issues, and best…
Greetings from your Center for Instructional Technology! Below, you’ll find announcements and events to assist you with teaching and learning needs. As always, email cit@ua.edu, call 205-348-3532, or stop by A203 Gordon Palmer Hall for assistance with UA’s instructional tech tools. Fall 2023 Faculty Prep Days Thank you to all who attended the Fall 2023…
Resolved: The issue with AWS was resolved on September 18, 2023 around 11:15 PM. The full details are on the Amazon Web Services status page. CIT is aware of an issue with Amazon Web Services (AWS) that is affecting some instructional technologies. We have received reports that some cloud based tools, like Panopto and Turnitin,…
Update 9/8/23 @11:52 pm: There is still a sporadic issue with users logging in to Panopto. Panopto Support is building and testing a fix that they will deploy tonight. We will update the post when it is resolved. CIT is aware of an unplanned Panopto service disruption. This means some users will be unable to…
