News

Maintenance is scheduled to take place on Sunday, November 11, 2018, between midnight-2am CST. Access to Tegrity services will not be available during this time

There was a disruption to the Tegrity service between the hours of 8:45 and 10:45 PM CST. During this time, users were unable to access their Tegrity instance and would receive an error when uploading recordings. Service was restored around 10:45 PM CST.

Box services are currently unavailable. Box is investigating – https://status.box.com/

The UA Blackboard Learn team has made the decision to halt all pending integrations until an audit of our existing integrations and the potential issues they may cause is complete. Early in the Fall 2018 semester, UA’s Blackboard Learn system went completely down twice in one week. The downtimes were minimized to about 30 minutes…

Turnitin experienced service issues between 4:32pm – 5:09pm on September 27th.  Those issues have been resolved and the system is currently functioning as expected.

Turnitin is currently experiencing a service disruption that is affecting all of their customers. Their engineering team is currently working to resolve the issue.

Turnitin will be performing proactive emergency maintenance that will temporarily disrupt services from 10am – 6:30pm on Saturday September 22nd.

Users may have experienced issues with logging in, submitting, and uploading papers from 10:40am-11:10am. This was due to a software bug within Turnitin. Turnitin’s engineers have resolved the issue.

We are getting reports that instructors are getting sporadic error messages in Blackboard. Please take a screenshot or copy the text of the message and contact our office with these details.

Blackboard Collaborate will be unavailable Thursday, September 20, 2018 from 2:00 AM to Thursday, September 20, 2018 6:00 AM for scheduled maintenance.