News

We are getting reports that instructors are getting sporadic error messages in Blackboard. Please take a screenshot or copy the text of the message and contact our office with these details.

Blackboard Collaborate will be unavailable Thursday, September 20, 2018 from 2:00 AM to Thursday, September 20, 2018 6:00 AM for scheduled maintenance.

We have discovered that UA’s Blackboard instance is affected by a known issue where some users see “Undefined00” in their grade center cells if they have their language pack set to the custom English language pack instead of the default.

Turnitin began experiencing service issues at approximately 1am. The underlying problem has been identified and a fix has been implemented. Paper submissions are working, they are just happening slowly, and the situation will improve over time.

UA’s Blackboard instance was down from approximately 10:50-11:10 a.m. Sep. 10.

UA’s Blackboard instance was down from approximately 2:35-2:54 p.m. Sep. 5

Upon the release of iOS 12 (scheduled for Fall 2018), Box will no longer continue support for iOS 10. The iOS devices which will no longer be supported (because they do not support upgrading to iOS versions newer than iOS 10) are: iPhone 5, iPhone 5c, and iPad 4th generation.

Box is ending support for older versions of its apps as of November 12, 2018, due to security improvements. Box end users will need to update their apps (Box Sync, Box Drive & Box Edit) prior to that date to continue using them.

There is a known issue where Google Chrome is not opening the clicker registration page when clicking the registration link in Blackboard. Students will need to use another browser until this issue is resolved.

TurningTechnologies will be performing maintenance on the TurningPoint server starting on Saturday, August 4 at 10:30 p.m. The maintenance is expected to last about one hour. During this time, you will not be able to access your TurningPoint account or any of the TurningTechnologies applications.