MacOS users that have upgraded their operating system to Catalina (10.15) are unable to use their webcam in Blackboard Collaborate Original sessions. After upgrading to MacOS Catalina (10.15), users will receive a “No video sources found” error when attempting to use their webcam.
Update – Last week, during a UA-initiated technical process, an incident occurred that deleted the Blackboard Learn accounts for about 200 students. The enrolled students have been added back into their spring 2020 Blackboard Learn courses, but we are still attempting to recover access to their course work for this semester. All affected instructors and…
Turnitin had a brief, limited-impact 1 hour outage this morning between the hours of 4:41 a.m. – 5:49 a.m. CST. Users may have been unable to view Similarity Reports in Turnitin. Service has been restored.
After April 30th, 2020, Box will end support for Box Drive, Box Sync, Box Tools & Box Notes Desktop on Mac OS X 10.13. Per Box’s OS support policy, they will maintain support for Box on the two latest versions of Mac OS X. To continue to enjoy Box support, please be sure you’re on…
Blackboard Collaborate Support reports that all services are now available.
Tuesday, February 4, 2020 8:20 a.m. CST – Collaborate Original users may be experiencing trouble connecting to sessions or performance/latency issues while in sessions. If you have trouble connecting, please try again. Blackboard technicians are investigating the root cause of this issue.
Students enrolled in courses that use McGraw Hill assignments may receive an error when viewing their calendar in any course. Deselecting the course using McGraw Hill and refreshing the page populates assignments for all other courses.
myBama will be unavailable from 5 a.m. – 10 a.m. on Jan. 26 due to maintenance. During this maintenance window, as always, UA’s Blackboard Learn instance can still be reached via the direct URL at ualearn.blackboard.com.
Panopto will be updated with the latest features and improvements on Saturday, Jan 4th 2020. We expect up to 3 hours of downtime, with a target start time of 8:00 p.m. CST. During the update, users will not be able to access videos through Panopto, and any attempts to upload from recording clients will result…
With the End of Life of Oracle SE 8 , Folder Uploads on IE11 via the folder picker is no longer officially supported through the Box Web Application. The folder picker option in IE11 will continue to be available to end users until December 27, 2019. Following this date, users will still be able to…
