News

The issue with people.ua.edu has been resolved and users should contact our office if they experience issues.

All people.ua.edu sites are currently down. We will update with more information as we receive it.

McGraw Hill has announced that they are discontinuing their Tegrity lecture capture product effective June 30, 2020. We are already looking at other lecture capture options and are building a plan to get something new in place as soon as we can. There are a couple of products that are similar in function and workflow…

There’s known issue where if a user is located in a different time zone than their school’s server, they will see a different due date in the app compared to the desktop. The student will need to follow the due dates listed in the desktop version of Blackboard Learn to be in sync with the…

On Sunday, March 31, 2019 between the hours of 1:00 a.m. – 6:00 a.m. CDT, Blackboard will be performing service impacting maintenance at the data center that hosts UA’s instance of Blackboard. Our Blackboard Learn servers will be offline during this maintenance period.

Blackboard is reporting that some users are having issues with the Inline Grading feature for Assignments. Box is working on the issue.

Turnitin service has been restored and appears to be operating normally.

Turnitin is currently experiencing a service disruption that may prevent instructors from commenting on student submissions.

Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.

After April 30, 2019, Box will end support for Box Sync, Box Tools, Notes for Desktop and Box Drive on Mac OS X 10.12. Per Box’s OS support policy, they will maintain support for Box on the two latest versions of Mac OS X. To continue to enjoy Box support, please be sure you’re on…