News


Black Course Menu Text

After our August 2019 update of UA’s Blackboard Learn system, we have noticed some instances of course menus with black text, which renders it virtually unreadable. The fix for this issue is to go to the Course Management menu, then Customization > Teaching Style Scroll to check settings, the text under “Menu Style” shows it’s…


Blackboard Learn Privacy Notice

Users logging in to Blackboard Learn after recent upgrades may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require…


New Drop-In Sessions for Instructors and Students

Instructors and students are invited to stop by on one of two scheduled sessions at the Center for Instructional Technology in Gordon Palmer Hall for help preparing for the Fall 2019 semester. On Tuesday, August 20th, between 9am and 2 pm, instructors can stop by A232 Gordon Palmer Hall for assistance in setting up their…


Collaborate Maintenance – July 26, 2019

Blackboard will be performing scheduled infrastructure maintenance on Friday, July 26, 2019 from 1:00 AM – 5:00 AM. Collaborate users may experience brief periods of intermittent availability during this time.


Blackboard Learn downtime August 7-9

UA’s Blackboard Learn system will undergo mandatory security-related maintenance from Wednesday, August 7 at 8 p.m. until Friday August 9 at 5 p.m. Our Blackboard Learn servers will be unavailable during this maintenance period.


Blackboard Slowness – July 5th, 2019

Many Blackboard customers, included UA, have been experiencing intermittent slowness issues since the morning of Wednesday, July 3rd. Blackboard is aware of the problem and they are working to correct the underlying issue.


Needs Grading option for showing items not included in grading calculations

Needs Grading has a new option for showing items that are not included in grading calculations, which is always unchecked by default. If the “Include in Grade Center grading calculations” setting is not selected for an assignment, test, or other Grade Center column, it will not display in Needs Grading without selecting this new option.…


Tegrity Scheduled Maintenance – June 30

Maintenance work is scheduled to be carried out on Sunday, June 30th, between 12am-7am CT. Please note that Tegrity will not be available between 12am-3am CT.


Turnitin Scheduled Maintenance

Turnitin will be performing updates and hardware improvements on July 13, 2019. This will result in service disruptions between 10am-4pm CST.


Non-functional buttons in IE and Edge

Many buttons do not function properly in the unsupported browser Microsoft Edge or Internet Explorer. This includes submit buttons for assignments and toggle arrows when sending email.


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