News


Respondus Lockdown Browser Information

Respondus Lockdown Browser is a browser that locks down a testing environment within Blackboard. Students taking exams which require Lockdown Browser will not be able to access any other browser functions or applications on the computer being used until the exam is complete. Instructors may require their students to use Respondus Lockdown Browser to lock down the testing…


Resolved: Qualtrics Degraded Performance 4/21

Resolved: The issues impacting the SJC1 region are now resolved following changes by an upstream networking provider — Qualtrics is currently investigating connectivity issues for the eastern part of the US. For more information: https://www.qualtrics.com/status/


Resolved: Turnitin Service Disruption 4/21

Resolved – Due to an unexpected network issue, you may have been unable to access Turnitin or iThenticate today. Some users may have been able to access these services but would have experienced degraded performance. Users accessing Turnitin via integrations were also impacted by this disruption. Service has been restored. Turnitin encountered a disruption between…


Update Zoom Software

Updated software is secure software. OIT Security recommends that all Zoom software be updated as soon as updated software is released. By updating to the latest version, you will receive security patches and upgrades to ensure the security of your computer and also your meetings. You may have a message when opening Zoom that you…


Panopto Partial Service Disruption

Panopto is investigating increased latencies and error rates. Some students are reporting error messages referencing technical difficulties. More on the Partial Service Disruption from Panopto- http://trust.panopto.com/ Update, April 2, 8:43 am: After overnight maintenance, Panopto is fully operational.


Collaborate Ultra Maintenance Friday March 27 AM

Blackboard Collaborate Ultra will be undergoing maintenance Friday, March 27, 2020 1:00 AM EDT (GMT -4) until Friday, March 27, 2020 5:00 AM EDT (GMT -4). Collaborate Ultra customers will experience intermittent availability during these maintenance windows.  


Blackboard Learn Course Messages Module Discontinued

The Blackboard Learn course messages module formerly on the My Courses and My Institutions tabs is no longer available. This tool was independently developed and is no longer functional. Course messages still work within Blackboard courses and can be accessed in the course tools menu.


Blackboard Ally now enabled in all courses

In order to help instructors and students transition to online learning, Blackboard Ally for LMS has been enabled in all Blackboard courses. Ally helps make digital course content more accessible by automatically providing alternative formats (such as semantic HTML, audio, ePub, and electronic Braille) and providing instructor feedback and guidance on fixing accessibility issues in a course.…


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