Category Known Issues

Many buttons do not function properly in the unsupported browser Microsoft Edge or Internet Explorer. This includes submit buttons for assignments and toggle arrows when sending email.

Users logging in to the upgraded Blackboard Learn system for the first time may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other…

Blackboard Learn users should avoid lengthy filenames for content they upload to Blackboard. Keep filenames to under 64 characters to avoid these errors.

All people.ua.edu sites are currently down. We will update with more information as we receive it.

There’s known issue where if a user is located in a different time zone than their school’s server, they will see a different due date in the app compared to the desktop. The student will need to follow the due dates listed in the desktop version of Blackboard Learn to be in sync with the…

On Sunday, March 31, 2019 between the hours of 1:00 a.m. – 6:00 a.m. CDT, Blackboard will be performing service impacting maintenance at the data center that hosts UA’s instance of Blackboard. Our Blackboard Learn servers will be offline during this maintenance period.

Blackboard is reporting that some users are having issues with the Inline Grading feature for Assignments. Box is working on the issue.

Turnitin service has been restored and appears to be operating normally.

Turnitin is currently experiencing a service disruption that may prevent instructors from commenting on student submissions.

Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.