We are aware of an issue in Blackboard tests with a file response question type. If the test is set to open in a new window, students are unable to attach and submit a file when trying to attach a file to a File Response question. There is no obvious error, the file just will…
The following special characters may cause error messages when used in the name of items like assignments, tests, discussion board forums, and file attachments: % & # < > = \ + / ‘ , ” : ! ? $ @ | [ ] { } The best solution is to remove special characters from…
Look for the Point Solutions icon on classroom computers! Last year, TurningTechnologies merged with Echo360. The software and mobile app changed their name to Point Solutions, and the classroom computers will have the updated version of the software. The processes in the desktop software (for instructors) are the same, but with new branding from Echo360.…
Turnitin will take an 8 hour maintenance window on Saturday, January 14 from 11:00 AM CT – 7:00 PM CT. The following CIT supported services are unavailable during these times: Turnitin Draft Coach Gradescope Feedback Studio for iOS If you have any questions, please make a request through the CIT Support Portal.
Turnitin will take an 8 hour maintenance window on January 14 from 11:00 AM CT – 7:00 PM CT. The following CIT supported services are unavailable during these times: Turnitin Draft Coach Gradescope Feedback Studio for iOS If you have any questions, please make a request through the CIT Support Portal.
Beginning Thursday, Dec. 15 Duo will be required to access Qualtrics accounts. Users will receive a Duo prompt after logging in with myBama credentials at Qualtrics.ua.edu. Duo is required for many other applications including Box and Microsoft 365. For more information about Duo, visit OIT’s Duo two-factor authentication page.
Hello from your colleagues in CIT! Below you’ll find resources to help with your teaching needs, as well as announcements and workshops. If you need help with instructional technology, please contact cit@ua.edu. Introducing Dr. Karen Burns, CIT’s Assistant Director of Education and Outreach! I am excited to serve in this new role! I have been…
Update 11/3/22 10:36 AM: Pearson reports the issue as resolved. RESOLVED: The issue with MyLabs & Mastering customers receiving a 504 error has been resolved. Thank you for your patience We are aware of an issue with Pearson MyLabs & Mastering in Blackboard. Pearson’s status page lists this service disruption starting at 9:44 AM on…
Update Oct 25 3:24 PM: Blackboard Support reports that the Blackboard files issue was with one of their vendors and is now resolved. If you are still seeing the error, please clear the cache in your internet browser. If the issue persists contact the Center for Instructional Technology. — We are aware of an issue with access…
Update Oct 25 8:45 AM: Events continue to pass through the queue for course creation and enrollment sync. Delays are possible with a large amount of courses being created. — Update Oct 24 4:40 PM: Events are passing through the queue for course creation and enrollment sync. If you are still having issues with this…
