Beginning Thursday, Dec. 15 Duo will be required to access Qualtrics accounts. Users will receive a Duo prompt after logging in with myBama credentials at Qualtrics.ua.edu. Duo is required for many other applications including Box and Microsoft 365. For more information about Duo, visit OIT’s Duo two-factor authentication page.
Hello from your colleagues in CIT! Below you’ll find resources to help with your teaching needs, as well as announcements and workshops. If you need help with instructional technology, please contact cit@ua.edu. Introducing Dr. Karen Burns, CIT’s Assistant Director of Education and Outreach! I am excited to serve in this new role! I have been…
Update 11/3/22 10:36 AM: Pearson reports the issue as resolved. RESOLVED: The issue with MyLabs & Mastering customers receiving a 504 error has been resolved. Thank you for your patience We are aware of an issue with Pearson MyLabs & Mastering in Blackboard. Pearson’s status page lists this service disruption starting at 9:44 AM on…
Update Oct 25 3:24 PM: Blackboard Support reports that the Blackboard files issue was with one of their vendors and is now resolved. If you are still seeing the error, please clear the cache in your internet browser. If the issue persists contact the Center for Instructional Technology. — We are aware of an issue with access…
Update Oct 25 8:45 AM: Events continue to pass through the queue for course creation and enrollment sync. Delays are possible with a large amount of courses being created. — Update Oct 24 4:40 PM: Events are passing through the queue for course creation and enrollment sync. If you are still having issues with this…
Friday October 21, 2022 @ 10:41 AM: At this time, all issues have been resolved relating to Mediasite. If you experience any further issues, please contact UA Online Technical Support. Mediasite is currently unavailable for all users. Mediasite is the video platform used in UA Online and Early College courses. An update to the platform…
In May 2022, we updated the method used for connecting Blackboard to Turnitin. This update brought some user interface changes and allows for more system updates in the future. Turnitin Support has confirmed that their support for the previous Turnitin tool ended on August 31, 2022. For more information about these changes, please visit our…
LockDown Browser for Mac, version 2.0.9.02, has been released. This release contains improvements to security and minor bug fixes. Existing installs of LockDown Browser will NOT be auto-updated at this time. To obtain the latest version (2.0.9.02) use the “Check for Update” feature or run the full installation program. Respondus Lockdown Browser can be downloaded…
LockDown Browser for Windows, version 2.0.9.04, has been released. This release includes accessibility improvements, a new search function, and security improvements. Existing installs of LockDown Browser will be auto-updated shortly. To obtain the latest version (2.0.9.04) run the full installation program.
We are aware of an issue with students using the Respondus Lockdown Browser app on an iPad. Students may receive an error message, in Blackboard, that says “Either you are not logged in or you do not have the appropriate privileges to perform this action. You may have access to other parts of the course.”…
