Students may encounter an error on a Mac computer regarding the “SSInvitationAgent”. The error message prompts users to go into their Sharing settings to uncheck boxes. This action may not resolve the issue. Respondus Support posted alternative steps to resolve the SSInvitationAgent error. We have tested the linked steps and it resolved the issue. Respondus…
Turnitin engineers are aware of an issue where students are not able to access all the peer reviews they received from their assignment inbox. Turnitin will launch either the first peer review or self-review only. As a workaround, please launch the first peer review from the assignment inbox and use the navigation arrows at the…
Troubleshooting for “You have not logged in yet or your session expired,” or other connectivity and IP address error messages: “Forget” non-Eduroam networks How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac How to forget a Wi-Fi network on your Windows 10 PC Disable MAC Randomization in Windows Some versions…
Update: @12:42 PM: Blackboard is now available. If you experience any issues accessing Blackboard, please submit a request with the Center for Instructional Technology. We will post any new information when we receive it. Blackboard is experiencing unplanned downtime. We are working with Blackboard Support to resolve this issue and we will update this post…
Update September 7, 2022 @ 4:04 PM: Panopto Support resolved the issue. Users should no longer receive error messages while recording/viewing content. Panopto Support is aware of an issue that is impacting Panopto recorder webcasts on roughly half of all customer sites. Customer webcasts using a Panopto recorder may fail to start or fail to…
Support for Blackboard Instructor ends on September 30, 2022. Download the unified Blackboard app now! Blackboard has updated their mobile app experience. The new unified Blackboard app is available for instructors and students. Users get the same modern and intuitive experience in any device, in a single app, with the features Learners and Instructors use the…
Join OIT for a kick-off event on the Quad Sept. 12 from 12:00 – 4:00 pm as part of the 2022 Adobe Celebration Week, Sept. 12-16. All week we’ll feature guest presenters and host workshops focused around the Adobe Creative Cloud Tools. During the 2022 Adobe Celebration Week, we’ll dive into new Adobe offerings that utilize some…
Update 8/22/22 7:10 AM: We now have access to our ticketing system. There will be a delay in responses to email and voicemail requests. Thank you for your patience. The Center for Instructional Technology’s ticketing system is undergoing an unexpected maintenance. There will be a delay in responses to email and voicemail requests. We will…
Update 8/12/2022 3:13 p.m.: This issue has been resolved. We are aware of an issue affecting the Blackboard Mobile app after a recent update. If you are downloading the app for the first time, you may not be able to find the University of Alabama in the institution/workplace search bar. We are working with Blackboard…
Turning has a new name! Our clickers & mobile polling software has been rebranded to PointSolutions and is powered by Echo360. Turning has merged with Echo360 and the software and mobile app have changed their name to PointSolutions. The processes in the desktop software (for instructors) are the same, but with new branding from Echo360. For…
