Blackboard inline grading issue 1/10
The Box View inline grading tool was not available from 12:45 PM-3:00 PM on Jan. 10.
News
Blackboard assignment wait time message issue
Students and instructors may see a Download message saying “This file is being converted. The estimated wait time is __ seconds”, but the file does not show in the assignment window in the estimated time. The current work around is to refresh the browser so that the assignment will appear in the window. Blackboard support…
OIRA syllabus link tool error
Some instructors see an “Access Denied” error message when setting up the OIRA Syllabus Link tool in a Blackboard course. The workaround is to click “OK” on the error page, then click “Cancel” when the OIRA Syllabus Link tool reappears. The link will be created at this point. This is most likely to happen for…
Blackboard and Duo
All currently enrolled students are required to use DUO for authentication into myBama. DUO is supported by the IT Service Desk.
Blackboard times out
The Blackboard system time out period for no activity is 3 hours. Some users experienced a Blackboard time out prior to the 3 hour limit. The recommended practice is to close the myBama tab or window after going to Blackboard from myBama. This will prevent a myBama time out from impacting Blackboard use.
Clicker Updates
Updates for clicker and mobile device polling became available in Fall 2017.
Blackboard course menu disappears
We have heard of sporadic cases of students and faculty who open a Blackboard course and do not see the menu on the left side of the course. This appears to be related to opening Blackboard in a browser that has been sized under 1000 pixels which includes using a browser on a cell phone.…
End of support for Mobile Learn
Support for the Mobile Learn app ended in August 2017. The Blackboard app for students and the Blackboard Instructor app are options for Mobile Learn users.
Blackboard My Courses list issue for large number of courses
Blackboard My Courses Course Display workaround contains instructions for users who have more than 300 Blackboard courses.
Import of course cartridge or content results in course name change
When a course cartridge or course content is imported into a Blackboard course, there is a slight possibility that the course name may change to the name of the publisher or previous course. Please contact our office to request a fix for the name of the course.