News

Box services are currently unavailable. Box is investigating – https://status.box.com/

The UA Blackboard Learn team has made the decision to halt all pending integrations until an audit of our existing integrations and the potential issues they may cause is complete. Early in the Fall 2018 semester, UA’s Blackboard Learn system went completely down twice in one week. The downtimes were minimized to about 30 minutes…

Turnitin experienced service issues between 4:32pm – 5:09pm on September 27th.  Those issues have been resolved and the system is currently functioning as expected.

Turnitin is currently experiencing a service disruption that is affecting all of their customers. Their engineering team is currently working to resolve the issue.

Turnitin will be performing proactive emergency maintenance that will temporarily disrupt services from 10am – 6:30pm on Saturday September 22nd.

Users may have experienced issues with logging in, submitting, and uploading papers from 10:40am-11:10am. This was due to a software bug within Turnitin. Turnitin’s engineers have resolved the issue.

We are getting reports that instructors are getting sporadic error messages in Blackboard. Please take a screenshot or copy the text of the message and contact our office with these details.

Blackboard Collaborate will be unavailable Thursday, September 20, 2018 from 2:00 AM to Thursday, September 20, 2018 6:00 AM for scheduled maintenance.

We have discovered that UA’s Blackboard instance is affected by a known issue where some users see “Undefined00” in their grade center cells if they have their language pack set to the custom English language pack instead of the default.

Turnitin began experiencing service issues at approximately 1am. The underlying problem has been identified and a fix has been implemented. Paper submissions are working, they are just happening slowly, and the situation will improve over time.