Turnitin Issue 3/02
Some users may have experienced a problem accessing or submitting to Turnitin today between 12:09 – 1:09 pm.
News
Upcoming Turnitin Outage 3/17
Turnitin will be unavailable on March 17th, 2018 between 10am and 4pm for maintenance related to hardware updates and performance improvements.
Turnitin Slowness 2/16
The Turnitin system experienced slowness and brief periods of unavailability from 11: 50 AM until 1:30 PM on Friday, February 16.
Box View and Excel files
Inline grading in Blackboard via Box View does not allow for commenting on Excel files at this time.
Brief Blackboard Outage 1/20
Blackboard was unavailable from 8:47 am until 8:50 am on Saturday, January 20th due to system maintenance.
Blackboard inline grading issue 1/10
The Box View inline grading tool was not available from 12:45 PM-3:00 PM on Jan. 10.
Blackboard assignment wait time message issue
Students and instructors may see a Download message saying “This file is being converted. The estimated wait time is __ seconds”, but the file does not show in the assignment window in the estimated time. The current work around is to refresh the browser so that the assignment will appear in the window. Blackboard support…
OIRA syllabus link tool error
Some instructors see an “Access Denied” error message when setting up the OIRA Syllabus Link tool in a Blackboard course. The workaround is to click “OK” on the error page, then click “Cancel” when the OIRA Syllabus Link tool reappears. The link will be created at this point. This is most likely to happen for…
Blackboard and Duo
All currently enrolled students are required to use DUO for authentication into myBama. DUO is supported by the IT Service Desk.
Blackboard times out
The Blackboard system time out period for no activity is 3 hours. Some users experienced a Blackboard time out prior to the 3 hour limit. The recommended practice is to close the myBama tab or window after going to Blackboard from myBama. This will prevent a myBama time out from impacting Blackboard use.