News

Turnitin is currently experiencing a service disruption that is affecting all of their customers. Their engineering team is currently working to resolve the issue.

Turnitin will be performing proactive emergency maintenance that will temporarily disrupt services from 10am – 6:30pm on Saturday September 22nd.

Users may have experienced issues with logging in, submitting, and uploading papers from 10:40am-11:10am. This was due to a software bug within Turnitin. Turnitin’s engineers have resolved the issue.

We are getting reports that instructors are getting sporadic error messages in Blackboard. Please take a screenshot or copy the text of the message and contact our office with these details.

Blackboard Collaborate will be unavailable Thursday, September 20, 2018 from 2:00 AM to Thursday, September 20, 2018 6:00 AM for scheduled maintenance.

We have discovered that UA’s Blackboard instance is affected by a known issue where some users see “Undefined00” in their grade center cells if they have their language pack set to the custom English language pack instead of the default.

Turnitin began experiencing service issues at approximately 1am. The underlying problem has been identified and a fix has been implemented. Paper submissions are working, they are just happening slowly, and the situation will improve over time.

UA’s Blackboard instance was down from approximately 10:50-11:10 a.m. Sep. 10.

UA’s Blackboard instance was down from approximately 2:35-2:54 p.m. Sep. 5

Upon the release of iOS 12 (scheduled for Fall 2018), Box will no longer continue support for iOS 10. The iOS devices which will no longer be supported (because they do not support upgrading to iOS versions newer than iOS 10) are: iPhone 5, iPhone 5c, and iPad 4th generation.