News


Turnitin Upload Issue

Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.


April 30, 2019 – Box Ending Support for Mac OS X 10.12

After April 30, 2019, Box will end support for Box Sync, Box Tools, Notes for Desktop and Box Drive on Mac OS X 10.12. Per Box’s OS support policy, they will maintain support for Box on the two latest versions of Mac OS X. To continue to enjoy Box support, please be sure you’re on…


Feb. 8 Blackboard Data Center Maintenance – Service Interruption Possible

On Friday, February 8, 2019 between the hours of 1 AM – 5:00 AM CST, Blackboard will be performing maintenance on the data center that hosts UA’s Blackboard system. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity.


Feb. 1 – Blackboard Data Center Maintenance-service interruption possible

On Friday, February 1, 2019 between the hours of 1-5 a.m. CST, Blackboard will be performing maintenance on the data center that hosts UA’s Blackboard system. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity.


Blackboard Instant Messenger End-of-Life

Blackboard, Inc. has end-of-lifed its Blackboard Instant Messenger application effective December 31, 2018. Although there is not an exact replacement for Blackboard IM, Zoom is a tool that may be of interest to you. You can find more information on Zoom at https://oit.ua.edu/software/zoom/.


Feb. 1 – Collaborate Web Conferencing Maintenance

On Friday, Feb. 1 between 1 a.m. and 5 a.m. CST, Blackboard will be conducting maintenance on the data center that hosts Blackboard Collaborate. Users should be aware that intermittent connectivity is possible during this infrastructure maintenance window.


TurningPoint Server Maintenance – December 29-30

TurningPoint will be performing scheduled maintenance on all TurningPoint servers starting on Saturday, Dec. 29 at 10 p.m. and continuing until Dec. 30 at 1 a.m. CST.  While this is happening, TurningPoint will be down and you will not be able to run a session or access your account.


Tegrity Maintenance – December 30th 2018

Tegrity will undergo scheduled maintenance on Sunday, December 30th between 3am and 10am. Tegrity service may be unavailable during this time.


January 5th, 2019 – Turnitin Maintenance

On January 5th, 2019 Turnitin will be unavailable from 10am to 6pm. During this time, Turnitin will be upgrading hardware and implementing software updates intended to improve performance.


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