News


RESCHEDULED: March 31, 2019 – Blackboard Learn Data Center Maintenance

On Sunday, March 31, 2019 between the hours of 1:00 a.m. – 6:00 a.m. CDT, Blackboard will be performing service impacting maintenance at the data center that hosts UA’s instance of Blackboard. Our Blackboard Learn servers will be offline during this maintenance period.


Blackboard Inline Grading – Box View

Blackboard is reporting that some users are having issues with the Inline Grading feature for Assignments. Box is working on the issue.


Turnitin Service Restored

Turnitin service has been restored and appears to be operating normally.


Turnitin Error 500

Turnitin is currently experiencing a service disruption that may prevent instructors from commenting on student submissions.


Turnitin Upload Issue

Several users have reported that they were unable to upload submissions to Turnitin. In these instances, the upload process begins but a “successful submission” message is never displayed. To correct this, users should delete their browser history and cache.


April 30, 2019 – Box Ending Support for Mac OS X 10.12

After April 30, 2019, Box will end support for Box Sync, Box Tools, Notes for Desktop and Box Drive on Mac OS X 10.12. Per Box’s OS support policy, they will maintain support for Box on the two latest versions of Mac OS X. To continue to enjoy Box support, please be sure you’re on…


Feb. 8 Blackboard Data Center Maintenance – Service Interruption Possible

On Friday, February 8, 2019 between the hours of 1 AM – 5:00 AM CST, Blackboard will be performing maintenance on the data center that hosts UA’s Blackboard system. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity.


Feb. 1 – Blackboard Data Center Maintenance-service interruption possible

On Friday, February 1, 2019 between the hours of 1-5 a.m. CST, Blackboard will be performing maintenance on the data center that hosts UA’s Blackboard system. While they anticipate no interruption in service as a result of the work, they cannot entirely rule out brief periods of intermittent connectivity.


Blackboard Instant Messenger End-of-Life

Blackboard, Inc. has end-of-lifed its Blackboard Instant Messenger application effective December 31, 2018. Although there is not an exact replacement for Blackboard IM, Zoom is a tool that may be of interest to you. You can find more information on Zoom at https://oit.ua.edu/software/zoom/.


Feb. 1 – Collaborate Web Conferencing Maintenance

On Friday, Feb. 1 between 1 a.m. and 5 a.m. CST, Blackboard will be conducting maintenance on the data center that hosts Blackboard Collaborate. Users should be aware that intermittent connectivity is possible during this infrastructure maintenance window.


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