Box Engineering Teams continue to investigate the issue impacting uploads, downloads, and previews. We have amended this status post to include impact to additional endpoints including Box Sync, Box Drive, and our API.View Box status at https://status.box.com/. This issue is also affecting Box View and the Box integration in Blackboard. Update: Box reports that services…
OIT encourages Mac users to not upgrade to Catalina at this time. If you have any questions, please contact the IT Service Desk at 205-348-5555. OIT has discovered several enterprise-wide incompatibilities with the Mac OS Catalina. One of these instances is that 32-bit applications cannot run on Catalina. This includes Endnote, McAfee, OIT’s remote support tool,…
UPDATE, 5:49 pm cst: Blackboard Learn is now available.Outage Details will be posted at status.blackboard.com when available. Original: Blackboard Learn is currently unavailable. The outage appears to be widespread, impacting many Blackboard Learn customers. We will provide updates as we get them from Blackboard.
Blackboard engineers will perform system maintenance on UA’s Blackboard Learn system between the hours of 11:00 p.m. Thursday Oct 3 until 5 a.m. on Friday October 4. UA’s Blackboard Learn system will be unavailable during this maintenance window.
All Box services are down, including UA Box. In Blackboard, Box View (inline grading) and Cloud Upload are affected. Box is investigating the issue, find updates here. Update: Outage was slowly restored between 1-2 pm cdt.
Users are encountering various issues accessing or viewing courses in the Blackboard Learn channel in MyBama. While this issue is being resolved, click on the “Access all of your Blackboard Learn Courses” link or go directly to Blackboard: ualearn.blackboard.com Edit: Channel now displays courses for the three most recent semesters, as intended.
A recent Microsoft Office update causes Turning Point and PowerPoint to conflict with each other. If TurningPoint gives you the following error message “TurningPoint has detected an open version of PowerPoint. You must close out of PowerPoint before proceeding into ‘PowerPoint Polling,’” please follow these steps: Uninstall Windows Update KB4464577
Hello and welcome to fall semester 2019! The Center for Instructional Technology (CIT), formerly the Faculty Resource Center, is here to support your use of The University of Alabama’s enterprise-wide instructional technologies. For Fall 2019, there are some notable changes to our supported technologies: Blackboard Learn You may get a Privacy User Agreement checkbox when…
After our August 2019 update of UA’s Blackboard Learn system, we have noticed some instances of course menus with black text, which renders it virtually unreadable. The fix for this issue is to go to the Course Management menu, then Customization > Teaching Style Scroll to check settings, the text under “Menu Style” shows it’s…
Users logging in to Blackboard Learn after recent upgrades may be asked to agree to Privacy Terms and Conditions via a click-through announcement. This announcement is part of Blackboard’s efforts to meet newly required international data privacy regulations, including the European General Data Protection Regulation or GDPR. The GDPR and other data privacy regulations require…
