News


Collaborate Ultra Maintenance on July 9, 2020

Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra on Thursday, July 9, 2020 from 1:00 AM – 5:00 AM. Collaborate Ultra customers will experience intermittent availability during this time.


Panopto Software Upgrade

Friday, July 17 Panopto will require the Panopto recorder application to be upgraded to version 7.1 or above.  If your version of Panopto is not 7.1 or greater, you will need to update the recorder application. Upon opening the application on July 17, users will be prompted to update the software. Panopto’s website offers instructions…


Zoom to Require Passcodes or Waiting Rooms

Beginning Sept. 27, Zoom will require that all meetings have a passcode or a waiting room enabled. Meetings that do not have a passcode or waiting room enabled will automatically be applied a waiting room.  Waiting rooms can be customized to fit the need and audience for your meeting. For more information, visit the Zoom…


Qualtrics – Classic Reports End of Life

Effective June 30, 2020 Qualtrics will no longer support or provide access to Classic Reports. All surveys and data will remain intact. Qualtrics now supports and encourages all users upgrade to the Advanced Reports experience. Advanced Reports offers a number of benefits including a new simplified user experience, better application performance and increased stability in…


Panopto Downtime – June 27, 2020

The Panopto cloud will be updated on June 27th, 2020.  This update will require approximately 3 hours of downtime beginning at 8pm Central Time. During the downtime, users will not be able to access Panopto videos, and any attempts to upload new recordings will result in a “Server unable to connect” message.


Gradescope workshop

Gradescope is now being integrated with UA’s Blackboard Learn system. It is often used for evaluating handwritten responses, programming, diagrams, formulae, and other coursework that can be challenging to assess virtually. Join us for the online workshop and learn how instructors use Gradescope. The workshop will offer guidance on how to deliver assessments remotely and…


UA System Hosts Virtual Scholars Institute

This month The University of Alabama System will be hosting its 13th Annual Scholars Institute. For the first time, this year’s Scholars Institute will take place as a series of online events. The institute kicks off Friday, May 15 at 10am with a virtual presentation offering an overview of how the UA System community is responding…


Respondus Monitor Processing Delays

Respondus Monitor encountered issues processing the proctoring data and videos for a number of exams taken on Thursday 4/30 and Friday 5/1. A patch for the problem has been created and the affected exam sessions were scheduled to be reprocessed over the weekend, as soon as the patch clears QA. Exams using Respondus Monitor since…


Multiple Page PDFs do not Display Properly in Some Browsers

When using Chrome, sometimes large, multi-page PDFs do not display past first or second page. This may also occur with certain PDF viewer browser extensions (plug-in), such as the Adobe Reader plugin. Workaround: Disable problematic plug-in or use Firefox. More on supported browsers.


Loading