News

Blackboard Learn will undergo a 24-hour upgrade beginning Thursday, Jan. 7 at 5pm through Friday, Jan. 8 at 5pm.

In Blackboard app version 5.8 on iOS devices, the question text in tests is repeated every few questions resulting in duplicated questions and mis-matched answer choices. This issue was resolved in Blackboard app version 5.8.1 (iOS only), which was released on October 26, 2020. Update your Blackboard app if using an iOS device to avoid…

Students who have used the Honorlock Chrome browser extension for test proctoring at other colleges or universities may receive an error message when taking tests in Blackboard. These users should uninstall the Honorlock extension to avoid this issue. If the extension is still needed, reinstall to get the updated version which does not cause this…

Gradescope License Renewed UA’s license for Gradescope will be renewed for the upcoming year, thanks to all who submitted feedback. If you haven’t used Gradescope yet, check it out! Gradescope is an ideal tool for assessing hand-written work. Below is an example of how Gradescope can be used to grade a math equation. Learn more…

Blackboard Collaborate Ultra will undergo scheduled maintenance Nov. 6 and Nov. 12 from 1:00 a.m. until 5:00 a.m. Collaborate Ultra users will experience intermittent availability of the service during the scheduled maintenance window.

Update 10/20 10:47 am, Turnitin believes the issue to be resolved. Users may experience slowness while using the service as the system recovers. Turnitin is currently investigating and working to resolve a major outage. This known issue will be updated when the issue is resolved. For more information, visit the Turnitin Status Page.

Engaging Students Online Looking to increase student engagement and collaboration in your Zoom or Blackboard Collaborate environment? Visit the CIT YouTube Channel to see Jennifer Roth-Burnette, Director of Academic Support at the Capstone Center for Student Success, share advice for engaging students online. Dr. Roth-Burnette provides simple tactics you can implement in your courses to…

Testing Tips We receive many questions from instructors regarding how to best secure tests in Blackboard. Blackboard offers settings that can easily be enabled to increase the security of online exams. Check out our Testing Tips for Instructors video to learn how to implement random answers and questions, timers, test availability and more. Respondus Lockdown Browser –…

Midterm grade reminders, student technology needs, and a new way to book an appointment with CIT. Midterm Grade Reminder Can you believe it’s already October? Time to enter midterm grades! Remember we have helpful resources on the CIT website, including instructions for entering Midterm Grades in Blackboard Grade Center. We also have guidance on importing…

Trouble shooting for “You have not logged in yet or your session expired,” or other connectivity and IP address error messages: “Forget” non-Eduroam networks How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac How to forget a Wi-Fi network on your Windows 10 PC Disable MAC Randomization in Windows 10…