RESOLVED – Qualtrics Outgoing Emails Error

Update 3/10/23: The issue is resolved.

If you are still getting an error message, please submit a request through our support portal.


We are aware of an issue with outgoing emails in Qualtrics. All UA Qualtrics users that attempt to send email responses will receive an error message that states “Weekly email limit reached. You’ve reached the maximum number of weekly emails allowed for your brand. Check back later to try again.”

We are working with Qualtrics Support to temporarily increase this limit and resolve the issue. If you have any questions, please submit a request through our support portal.