Category: Announcements


Sep. 5 Blackboard Outage

UA’s Blackboard instance was down from approximately 2:35-2:54 p.m. Sep. 5


Box Ending Support for iOS 10

Upon the release of iOS 12 (scheduled for Fall 2018), Box will no longer continue support for iOS 10. The iOS devices which will no longer be supported (because they do not support upgrading to iOS versions newer than iOS 10) are: iPhone 5, iPhone 5c, and iPad 4th generation.


TurningTechnologies Unavailable – August 4

TurningTechnologies will be performing maintenance on the TurningPoint server starting on Saturday, August 4 at 10:30 p.m. The maintenance is expected to last about one hour. During this time, you will not be able to access your TurningPoint account or any of the TurningTechnologies applications.


Collaborate Unavailable 07/26/18

Collaborate will be unavailable Thursday, July 26 from 1:00 a.m. – 5:00 a.m. for emergency infrastructure maintenance.


Collaborate Unavailable – 08/05/2018

Blackboard Collaborate will be unavailable Saturday, August 4, 2018 from 11:00 p.m. to Sunday, August 5, 2018 at 9:00 a.m. for database infrastructure maintenance.


Blackboard Collaborate Launcher Update – 08/01/2018

Blackboard Collaborate will be unavailable Wednesday, August 1, 2018 from 3:00 AM to Wednesday, August 1, 2018 at 5:00 AM. All Mac users will need to download the new Mac launcher 1.5.0.


Box Drive for Windows Update

Box will be performing an update to the Box Drive for Windows application beginning June 19. Box Drive users should accept the Box Drive upgrade when prompted to do so. Previous versions may stop working by June 26, so please accept the update when you receive notification that it is available.  Contact the IT Service…


July 10 – Turnitin Scheduled Maintenance

Turnitin will be unavailable between 9am – 5pm on July 10th.  During this time Turnitin will be upgrading their hardware and implementing performance and stability improvements.


TurningPoint Maintenance

TurningPoint will be performing maintenance on their servers beginning at 9 am on Saturday, June 16, that may cause intermittent outages throughout the day. During any outages, access to both your TurningPoint account and TurningPoint mobile responding will be unavailable. Students will be notified that an update to the TurningPoint app is required upon opening…