Category Announcements


Turnitin Service Issue – Sept. 20, 2018

Users may have experienced issues with logging in, submitting, and uploading papers from 10:40am-11:10am. This was due to a software bug within Turnitin. Turnitin’s engineers have resolved the issue.


Blackboard Collaborate Unavailable – 9/20/18

Blackboard Collaborate will be unavailable Thursday, September 20, 2018 from 2:00 AM to Thursday, September 20, 2018 6:00 AM for scheduled maintenance.


Sep. 10 Blackboard Outage

UA’s Blackboard instance was down from approximately 10:50-11:10 a.m. Sep. 10.


Sep. 5 Blackboard Outage

UA’s Blackboard instance was down from approximately 2:35-2:54 p.m. Sep. 5


Box Ending Support for iOS 10

Upon the release of iOS 12 (scheduled for Fall 2018), Box will no longer continue support for iOS 10. The iOS devices which will no longer be supported (because they do not support upgrading to iOS versions newer than iOS 10) are: iPhone 5, iPhone 5c, and iPad 4th generation.


TurningTechnologies Unavailable – August 4

TurningTechnologies will be performing maintenance on the TurningPoint server starting on Saturday, August 4 at 10:30 p.m. The maintenance is expected to last about one hour. During this time, you will not be able to access your TurningPoint account or any of the TurningTechnologies applications.


Collaborate Unavailable 07/26/18

Collaborate will be unavailable Thursday, July 26 from 1:00 a.m. – 5:00 a.m. for emergency infrastructure maintenance.


Collaborate Unavailable – 08/05/2018

Blackboard Collaborate will be unavailable Saturday, August 4, 2018 from 11:00 p.m. to Sunday, August 5, 2018 at 9:00 a.m. for database infrastructure maintenance.


Blackboard Collaborate Launcher Update – 08/01/2018

Blackboard Collaborate will be unavailable Wednesday, August 1, 2018 from 3:00 AM to Wednesday, August 1, 2018 at 5:00 AM. All Mac users will need to download the new Mac launcher 1.5.0.