Category Announcements

If using certain versions of Safari, the Full Grade Center may fail to load. Use Firefox or Chrome to avoid this issue.

When using Chrome, sometimes large, multi-page PDFs do not display past first or second page. This may also occur with certain PDF viewer browser extensions (plug-in), such as the Adobe Reader plugin. Workaround: Disable problematic plug-in or use Firefox. More on supported browsers.

Respondus Lockdown Browser is a browser that locks down a testing environment within Blackboard. Students taking exams which require Lockdown Browser will not be able to access any other browser functions or applications on the computer being used until the exam is complete. Instructors may require their students to use Respondus Lockdown Browser to lock down the testing…

Updated software is secure software. OIT Security recommends that all Zoom software be updated as soon as updated software is released. By updating to the latest version, you will receive security patches and upgrades to ensure the security of your computer and also your meetings. You may have a message when opening Zoom that you…

Blackboard Learn Scheduled Maintenance Blackboard Learn will be unavailable Saturday, March 28 from 2:30am – 6:30am CST while scheduled maintenance is conducted.

Blackboard Collaborate Ultra will be undergoing maintenance Friday, March 27, 2020 1:00 AM EDT (GMT -4) until Friday, March 27, 2020 5:00 AM EDT (GMT -4). Collaborate Ultra customers will experience intermittent availability during these maintenance windows.  

The Blackboard Learn course messages module formerly on the My Courses and My Institutions tabs is no longer available. This tool was independently developed and is no longer functional. Course messages still work within Blackboard courses and can be accessed in the course tools menu.

In order to help instructors and students transition to online learning, Blackboard Ally for LMS has been enabled in all Blackboard courses. Ally helps make digital course content more accessible by automatically providing alternative formats (such as semantic HTML, audio, ePub, and electronic Braille) and providing instructor feedback and guidance on fixing accessibility issues in a course.…

Blackboard will be performing scheduled infrastructure maintenance for Collaborate Ultra on Thursday, March 26, 2020 between 1 a.m. – 5 a.m. CDT. Collaborate Ultra users will experience intermittent availability during this maintenance window.

Blackboard will be performing unscheduled infrastructure maintenance for Collaborate Ultra in US (AWS Virginia) on Saturday, March 14, 2020 from 1:00 PM EDT (Eastern Daylight Time) GMT -4 hours to Saturday, March 14, 2020 6:00 PM EDT (Eastern Daylight Time) GMT -4 hours. The expected duration of downtime for this work is 3 hours, during…