Category Announcements


Possible Collaborate Ultra Downtime – Early AM 2/19, 2/25, 2/26, 3/5

Blackboard Collaborate Ultra will be performing scheduled infrastructure maintenance during the times listed below. February 19, 2021 1:00 AM – 5:00 AM CST February 25, 2021 1:00 AM-  5:00 AM CST **expect intermittent availability** February 26, 2021 1:00 AM – 5:00 AM CST March 5, 2021 1:00 AM – 5:00 AM CST While we anticipate…


Scheduled Maintenance 2/13: Video Feedback in Blackboard Assignment Grading

Scheduled Maintenance, February 13, 2021: Video Recording Feedback in Blackboard Learn Assignment Grading Instructors can record video feedback to students as they are grading assignments in Learn courses. This recording feature is provided by some subcomponents of Blackboard Collaborate. Those components require maintenance over a window of a maximum of 3 hours on Saturday, February…


New Box User Interface

Today, Jan. 7, OIT will be enabling the new Box user interface for all UA users. The new interface features a sleek design and provides users with the ability to better organize content. Learn more on the Box Website.


Dec. 25 Blackboard Data Center Maintenance

Blackboard Operations will be performing data center maintenance Friday, Dec. 25 from 1am – 5am. A 30-minute outage is expected for UA’s instance of Blackboard Learn at some point during the maintenance window.


VoiceThread Maintenance 12/22 – No Impact Expected

On December 22, 2020 at 8:00am CST, VoiceThread will be making a low-risk change to the Content Delivery Network configuration. This should not have any impact on VoiceThread availability or service speed, but we are letting you know in the unlikely event that you do experience some slowness of media loading at that time. Date:…


Panopto Maintenance

Panopto Cloud will be updated with new features and improvements on Saturday, Dec. 19. Panopto will be unavailable from 8pm – 11pm during the maintenance window.  


Blackboard Learn Maintenance Jan 7-8

Blackboard Learn will undergo a 24-hour upgrade beginning Thursday, Jan. 7 at 5pm through Friday, Jan. 8 at 5pm.


Blackboard Collaborate Ultra Maintenance

Blackboard Collaborate Ultra will undergo scheduled maintenance Nov. 6 and Nov. 12 from 1:00 a.m. until 5:00 a.m. Collaborate Ultra users will experience intermittent availability of the service during the scheduled maintenance window.


Vendor Workshop – Delivering Assessments Remotely with Gradescope

Join us for an online workshop Tues. Sept. 29 from 1pm – 2pm, to learn how instructors use Gradescope! The workshop will offer guidance on how to deliver assessments remotely and outline various assessment options to meet your immediate needs, including: Fully online assignments, no paper required Existing paper-based assignments Combining online and paper-based approaches…


VoiceThread Maintenance

VoiceThread will be unavailable Saturday, Oct. 10 from 4am – 6am during a VoiceThread database upgrade.