Update: This issue is resolved. Users should be able to access Qualtrics through the URL qualtrics.ua.edu without receiving an error message. If you are still receiving an error, please let us know. CIT is aware of an issue where users get an error message when trying to access qualtrics.ua.edu. We are working on this and…
Each year we provide a new “activation password” that can be used to reactivate a copy of Respondus 4.0 that was previously installed or to install a new copy of the software. New installations of Respondus 4.0 can begin using this password information immediately. Current users may be prompted to enter the new password upon…
CIT has received reports from several instructors that Required Texts are listed incorrectly for Fall syllabi in Simple Syllabus. Please follow these steps to begin troubleshooting this issue: Check The University Supply Store website to confirm that the listed texts are correct. If the texts are listed incorrectly at the Supe Store website, email textbook@ua.edu…
Turnitin’s AI writing detection feature will become unavailable on August 1, 2023. The AI writing detection report is located in the Similarity area of the Feedback Studio and is only visible to instructors and administrator users. This feature was a temporary addition to our Turnitin environment, and we are not continuing its use based on…
Turnitin will take an 8 hour maintenance window on August 12, 09:00AM – 5:00PM, with the following services being unavailable during these times: Turnitin (including all Integrations) Originality (including all Integrations) Similarity (including Integrations) Draft Coach Gradescope (Code Similarity & LTI 1.3 Only) Feedback Studio for iOS CIT will post another reminder about this maintenance…
Resolved: This issue was resolved around 5:45 PM on 6/13/23. We are aware of an Amazon Web Services (AWS) degradation that is impacting some of our tools accessed through Blackboard. Users may receive an error message when attempting to launch various third-party tools. CIT is working with Blackboard Support and monitoring the AWS service page.…
Update 6/13/2023: This issue has been resolved. CIT is aware that people.ua.edu website is unavailable at this time. Users are receiving a “404 Error – Page not found” message when attempting to access the site. We are working with support to resolve this issue and will update this page with any new information. If you…
CIT is aware of an upcoming Panopto update affecting Mac users and the Panopto desktop application. Panopto for Mac is upgrading to version 13.0.0. This version will require at least macOS 11. This means those using macOS 10.15 or older will be required to upgrade to macOS 11 or newer. This upgrade will be applied…
The Center for Instructional Technology is the support contact for UA’s new syllabus tool, Simple Syllabus. Here are some answers to the most common questions: Syllabi “due date” notifications are sent a week before, the day of, and a week after a term starts, even if a particular section does not meet until later in…
The Gradescope website will undergo maintenance on Sunday 11th June at 10:00 AM -10:30 AM CT. During this time, all features of Gradescope will not be accessible. Users accessing the service via an integration, or through our mobile app, will also be unable to do so.
