Issue
Faculty may experience intermittent delays in the Ally processing of content added to Blackboard. This means that new content added to Blackboard may be delayed in receiving an accessibility score and a delay in the presence of accessible alternative formats.
Real time processing delays of approximately 1.5 hours for new content items may be seen during this time.
Note: Previously processed content items should still be showing the Ally alternative formats, instructor feedback and institutional accessibility report as expected.
Support
Blackboard Support is aware of this issue and working on a resolution. We will update this post as we receive new information.