Author Dr. Rachel Thompson

UA’s instance of Blackboard will be updated starting at 8:30 p.m. May 9. The update is scheduled to be completed by noon May 11. During the update window Blackboard will be unavailable.

10:00 a.m. CDT – Some Collaborate users are experiencing connection timed out messages when attempting to join sessions. Users already connected to sessions should not be affected. Collaborate DevOps is  working to investigate and resolve this issue

Some UA Blackboard users experienced a period of unavailability between 1:18 – 3:37 a.m. April 17. Blackboard technicians are investigating.

Safari version 11.1 released in early April may cause students and instructors to see a time out message when attempting to upload a file to Blackboard. Please use Firefox or Chrome browsers for file uploads.

The Turnitin system is experiencing sporadic outages that began around 7:00 AM this morning. Turnitin Status updates can be found on Twitter.

Turnitin reported that users had difficulty viewing paper submissions from 7:45 AM to 11:55 AM on March 28.

Some Turnitin users were unable to view submissions in Feedback Studio between 10:00 PM on Monday, March 26 and 12:40 AM on Tuesday, March 27.

Blackboard engineers will be performing maintenance on the data center that hosts UA’s instance of Blackboard Collaborate between 4-5 a.m. CDT March 20. The Collaborate system will be unavailable during this time.

Some users may have experienced a problem accessing or submitting to Turnitin today between 12:09 – 1:09 pm.

Turnitin will be unavailable on March 17th, 2018 between 10am and 4pm for maintenance related to hardware updates and performance improvements.