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Known Issue – Sporadic invalid format error for third-party tools

Some student users are receiving an error when accessing third-party tools in Blackboard. The error begins “Invalid locale format: false”

Error Invalid locale format : false

If your students are experiencing this issue, please visit our knowledge base article for the workaround: Known Issue – Students get an Invalid Format error when accessing third-party tools

Published: September 3, 2024

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A203 Gordon Palmer Hall
Box 870346
Tuscaloosa, AL 35487

Phone: 205-348-3532
Email: cit@ua.edu

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