Resolved
The vendor determined that peak user activity caused server performance issues.
Duration: August 17, 2025 – August 20, 2025
Solution
To address the high traffic during these times, Simple Syllabus support is planning improvements that include reducing the number of clients on the server UA uses to help alleviate the load-based performance issues users have experienced.
Issue
All users are experiencing slowness and pages not loading when attempting to access the Simple Syllabus website and attempting to access individual syllabi.
When?: August 17, 2025 – present
Solution
Simple Syllabus support is aware of this issue and is currently working on a fix.
We will update this post as we receive new information.