Resolved – Restoring Panopto archives issue

Resolved

The Panopto video archives’ restoration process slowness should now be resolved.

Duration: Tuesday, January 6, 2026 at 5:45 AM until Monday, January 12, 2026 at 6:42 AM

If you are still experiencing any slowness with restoring Panopto archives please contact the Center for Instructional Technology for more troubleshooting.


Updates

01/08/26 6:53 AM: The source of the issue has been mitigated. Panopto Support is actively monitoring the system.

01/08/26 6:00 AM: Panopto has identified the source of the issue and is working on a solution. Archives may still take longer to restore than expected.


Issue

Restoration of archived content is taking longer to complete than expected for some users.

Support

CIT is aware of the issue and the Panopto engineering team is actively investigating this issue with urgent priority. CIT will update this post with any new information.