Resolved
The playback issues resolved by 9:50 PM on Tuesday, September 2, 2025.
If you are in a fully online class through UA Online and still experiencing issues with Mediasite videos, please contact UA Online Tech Support.
Issue
UA Online users are having trouble with playing videos on the Mediasite platform, through embeds, and links. Mediasite is the main video platform for fully online courses.
Support
Mediasite Support is aware of issues impacting video playback in the Video Cloud environment and are working towards resolution. We will update this post with any new information.