Known Issue – Restoring Panopto archives issue

Updates

01/08/26 6:53 AM: The source of the issue has been mitigated. Panopto Support is actively monitoring the system.

01/08/26 6:00 AM: Panopto has identified the source of the issue and is working on a solution. Archives may still take longer to restore than expected.


Issue

Restoration of archived content is taking longer to complete than expected for some users.

Support

CIT is aware of the issue and the Panopto engineering team is actively investigating this issue with urgent priority. CIT will update this post with any new information.