As many University of Alabama students are learning online, we want you to know that we have many campus resources available to ensure your learning experience continues without interruption.
UA has designated more than 60 classrooms and meeting rooms as virtual learning spaces – areas where students can attend online class meetings while on campus.
Many library computers are equipped with Respondus LockDown Browser and web cameras. Students may reserve an appropriate computer through the UA Libraries website.
Loaner hotspots, web cams, and laptops are available for students in need. Students may submit a Technology Need Application on the Student Care and Well-Being website.
The Sanford Media Center is available to the campus community for consultations and resources regarding media-based projects.
Instructional Technology Resources
Learn best practices as well as tips and tricks for UA’s instructional technology tools.
Blackboard Learn for Students (CIT Video)
Blackboard Learn Student Tutorials
Blackboard Tutorials for Distance Education Students (from College of Continuing Studies)
Blackboard Browser Compatibility Checker
Clear Your Cache (CIT Video)
Clear Your Cache Guide
Testing Tips for Students
View Test/Quiz Grades in Blackboard
View Assignment Grades in Blackboard
Download Work You Submitted to Blackboard
Hide Courses in the My Courses Module
Blackboard Calendar and Notifications (CIT Video)
Blackboard’s Text Message and Email Notification Settings
Join a Collaborate Ultra Session from a Mobile Device
Collaborate Ultra Help for Students
Collaborate Ultra Interface Video Tour
Session Best Practices
Collaborate Ultra Guides for Participants
For Panopto technical support, email firstname.lastname@example.org or call the 24/7 Panopto support team at 855-765-2341.
Respondus Lockdown Browser & Monitor
Live chat help is available within LockDown Browser when using the webcam proctoring feature (Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone: Respondus Support Live Chat
Cannot Detect or Configure Webcam
Spinning Wheel During Webcam Check
Video Connection Timed-Out Error
Update Check Failed: Error Code a4
Unable to connect to Respondus Server (AWS)
“You have not logged in yet or your session expired”
TurningTechnologies Clickers and Mobile
Purchase License or Clicker Bundle
Clicker Bundle Tutorial (video)
How to register Your Clicker in Blackboard (video)
How to Use Your Clicker
Using TurningPoint Mobile on a Computer
TurningPoint Mobile for iOS Devices
TurningPoint Mobile for Android Devices
Get TurningPoint Clicker Firmware Updater (PC Only)
For questions regarding your Turning account contact Turning Technologies Support at: