Instructional Technology Resources

Learn best practices as well as tips and tricks for UA’s instructional technology tools.


Collaborate Ultra

Join a Collaborate Ultra Session from a Mobile Device
Collaborate Ultra Help for Students
Collaborate Ultra Interface Video Tour
Session Best Practices
Collaborate Ultra Guides for Participants
Participant FAQs


FAQ: DUO, Blackboard, and MyBama


Minimum Device Requirements
Getting Started with Flip for Students
How to join a topic or group

Creating Flip Recordings

View Instructor Feedback –  Students can go to to view private feedback from instructors on their videos, as well as view videos they’ve recorded and access Topics and Groups they have joined in the past.
Student Privacy

Flip App for iOS (Apple)
Flip App for Android
Flip Browser Extension for Chrome and Edge

Flip Troubleshooting for Students
Flip Support

Point Solutions Clickers and Mobile

Purchase License or Clicker Bundle
Clicker Bundle Tutorial (video)
How to register Your Clicker in Blackboard (video)
How to Use Your Clicker
Using PointSolutions Mobile on a Computer
PointSolutions Mobile for iOS Devices
PointSolutions Mobile for Android Devices

For questions regarding your PointSolutions account contact Echo360 Support.

Respondus Lockdown Browser & Monitor

Respondus Monitor Information for Students
Respondus Support
How to use Respondus Help Center to Diagnose Problems

Respondus Support Live Chat – Live chat help is available within LockDown Browser when using the webcam proctoring feature (Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone.

Common Issues

Cannot Detect or Configure Webcam
Spinning Wheel During Webcam Check
Video Connection Timed-Out Error
Update Check Failed: Error Code a4
Unable to connect to Respondus Server (AWS)
“You have not logged in yet or your session expired”

Technology Accessibility

Ally for Blackboard Help for Students – access alternative file types
Send email – Questions, suggestions, and technical issues with technology accessibility

Office of Disability Services (ODS) Accomodations
ODS Notetaking Services


Submitting a Paper
The Similarity Report
Viewing Feedback
Viewing Feedback Guide (video)
Navigating Peer Reviews (video)


Zoom Best Practices for Students
Virtual Background
Keep Zoom Up to Date
Zoom Support
How to Zoom YouTube Videos
Zoom Quick Start Videos
Zoom Troubleshooting

Remote Learning Resources

Tips & Resources for Online Learning – As many University of Alabama students are learning online, we want you to know that we have many campus resources available to ensure your learning experience continues without interruption.

Taking Tests in the Libraries (Respondus) – Many library computers are equipped with Respondus LockDown Browser and web cameras. Students may reserve an appropriate computer through the UA Libraries website.

Technology Need Application – Loaner hotspots, web cams, and laptops are available for students in need. Students may submit a Technology Need Application on the Student Care and Well-Being website.

Creating Multimedia Projects  – The Sanford Media Center is available to the campus community for consultations and resources regarding media-based projects.