Tips & Resources for Online Learning

As many University of Alabama students are learning online, we want you to know that we have many campus resources available to ensure your learning experience continues without interruption.

Virtual Learning Spaces

UA has designated more than 60 classrooms and meeting rooms as virtual learning spaces – areas where students can attend online class meetings while on campus.

Taking Tests in the Libraries (Respondus)

Many library computers are equipped with Respondus LockDown Browser and web cameras. Students may reserve an appropriate computer through the UA Libraries website.

Technology Need Application

Loaner hotspots, web cams, and laptops are available for students in need. Students may submit a Technology Need Application on the Student Care and Well-Being website.

Creating Multimedia Projects

The Sanford Media Center is available to the campus community for consultations and resources regarding media-based projects.

Sanford Media Center Software: Software Options for Distance and Remote Work

Instructional Technology Resources

Learn best practices as well as tips and tricks for UA’s instructional technology tools.



Getting Started with Box

Collaborate Ultra

Join a Collaborate Ultra Session from a Mobile Device
Collaborate Ultra Help for Students
Collaborate Ultra Interface Video Tour
Session Best Practices
Collaborate Ultra Guides for Participants
Participant FAQs


FAQ: DUO, Blackboard, and MyBama


Navigate the Viewer
How to Take Notes on a Video
Create Bookmarks in a Video
Viewer Accessibility Features
How to Record with Windows or Mac

For Panopto technical support, email or call the 24/7 Panopto support team at 855-765-2341.

Professional Websites for Grad Students

Respondus Lockdown Browser & Monitor

Respondus Monitor Information for Students
Respondus Support
How to use Respondus Help Center to Diagnose Problems

Live chat help is available within LockDown Browser when using the webcam proctoring feature (Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone: Respondus Support Live Chat

Common Issues:

Cannot Detect or Configure Webcam
Spinning Wheel During Webcam Check
Video Connection Timed-Out Error
Update Check Failed: Error Code a4
Unable to connect to Respondus Server (AWS)
“You have not logged in yet or your session expired”

Technology Accessibility

Ally for Blackboard Help for Students – access alternative file types
Technology Accessibility Support Portal – Questions, suggestions, and technical issues with accessibility

Office of Disability Services (ODS) Accomodations
ODS Notetaking Services

TurningTechnologies Clickers and Mobile

Purchase License or Clicker Bundle
Clicker Bundle Tutorial (video)
How to register Your Clicker in Blackboard (video)
How to Use Your Clicker
Using TurningPoint Mobile on a Computer
TurningPoint Mobile for iOS Devices
TurningPoint Mobile for Android Devices
Get TurningPoint Clicker Firmware Updater (PC Only)

For questions regarding your Turning account contact Turning Technologies Support at:

866.746.3015 or


Submitting a Paper
The Similarity Report
Viewing Feedback
Viewing Feedback Guide (video)

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