Student Resources

Instructional Technology Resources

Learn best practices as well as tips and tricks for UA’s instructional technology tools.

Blackboard

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Collaborate Ultra

Join a Collaborate Ultra Session from a Mobile Device
Collaborate Ultra Help for Students
Collaborate Ultra Interface Video Tour
Session Best Practices
Collaborate Ultra Guides for Participants
Participant FAQs

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DUO

FAQ: DUO, Blackboard, and MyBama

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Flip

Minimum Device Requirements
Getting Started with Flip for Students
How to join a topic or group

Creating Flip Recordings

• Record and Submit a video – Once you join the Topic, select the Record a Response or red camera icon to open the Flip camera.
• Import or Upload a video to Flip
• Record your screen with the camera – Record presentations using other programs with Flip’s screen recorder feature. Just record your screen, narrate, and submit to Flip!
• Create an audio focused video– Mic Only mode allows learners the ability to create audio-only videos.
• Record without Audio – Record video without audio to eliminate distracting background noise, such as if you’re using on-screen cues instead of voice narration.
• Attach Files, Articles, and more – Add a link to your response on the final step of the recording process to share a document stored in the cloud, a website, or article.
• The Flip Camera Features and Effects – The camera allows students to share their voices and ideas creatively using a variety of features.
• Comments in Flip – Students can reply to student responses through video comments, text comments, or both, depending on the setting determined by your instructor.

View Instructor Feedback –  Students can go to my.flipgrid.com to view private feedback from instructors on their videos, as well as view videos they’ve recorded and access Topics and Groups they have joined in the past.
Student Privacy

Flip App for iOS (Apple)
Flip App for Android
Flip Browser Extension for Chrome and Edge

Flip Troubleshooting for Students
Flip Support

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PointSolutions Clickers and Mobile

Purchase License or Clicker Bundle
Clicker Bundle Tutorial (video)
How to register Your Clicker in Blackboard (video)
How to Use Your Clicker
Using PointSolutions Mobile on a Computer
PointSolutions Mobile for iOS Devices
PointSolutions Mobile for Android Devices

For questions regarding your PointSolutions account contact Echo360 Support.

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Respondus Lockdown Browser & Monitor

Respondus Monitor Information for Students
Respondus Support
How to use Respondus Help Center to Diagnose Problems

Respondus Support Live Chat – Live chat help is available within LockDown Browser when using the webcam proctoring feature (Respondus Monitor). Chat agents can assist you with pre-exam issues related to the webcam and microphone.

Common Issues

Cannot Detect or Configure Webcam
Spinning Wheel During Webcam Check
Video Connection Timed-Out Error
Update Check Failed: Error Code a4
Unable to connect to Respondus Server (AWS)
“You have not logged in yet or your session expired”