LockDown Browser Requirements
Lockdown Browser takes the place of a standard web browser (Firefox, Chrome, Safari) and must be installed on a Windows or Mac computer. Watch this video to get a basic understanding of LockDown Browser:
Download LockDown Browser
Download and install LockDown Browser from this link:
This link is also available on the My Institution page in Blackboard or on the OIT software page.
Using LockDown Browser on a Library Computer
Some computers and devices are not compatible with LockDown Browser – LockDown Browser Requirements
Computers are available to reserve in UA’s libraries. For more information on which computers are equipped with Respondus LockDown Browser and webcams, visit the Taking Tests in the Libraries (Respondus) guide
Using LockDown Browser
- Open LockDown Browser from your applications or programs menu.
- Log in to Blackboard Learn using your myBama credentials.
- Navigate to your course and begin the test.
Note: You won’t be able to access tests that require Lockdown Browser with a standard web browser. If you do not use Lockdown Browser when required, you will be asked for a password and/or receive an error message will indicate that the test requires the use of LockDown Browser. Simply start LockDown Browser and navigate to the exam to continue.
When taking an online test, follow these guidelines for the best experience:
- Select a location where you won’t be interrupted
- Use a secure, reliable internet connection
- Turn off all mobile devices, phones, etc. and place them out of reach
- Clear your area of all external materials including books, papers, other computers, or devices
- Remain at your desk or workstation for the duration of the test
- LockDown Browser will prevent you from accessing other websites or applications unless specifically allowed
- You will be unable to exit the test until all questions are completed and submitted
Student Troubleshooting Resources
Most issues with Lockdown Browser are related to connectivity or firewall settings. To minimize issues:
- Use a hard-wired Ethernet connection if possible, or locate yourself as close to the router or access point as possible
- Restart the computer and shut down all other programs running on the computer before you begin
- Shut down anything else running on the network, such as gaming consoles or video streaming services
- Restart the modem/router
Several resources are available if you encounter problems with LockDown Browser: